RawCore Trading ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights regarding that data.
We are data controllers under the EU General Data Protection Regulation (GDPR). Our platform is operated from Ireland and data is stored within the European Union.
| DATA TYPE | WHAT | WHY |
|---|---|---|
| Account data | Username, email address | To create and manage your account |
| Authentication | Google/Telegram OAuth tokens | To verify your identity securely |
| Billing data | Payment method (handled by Stripe — we never see full card details) | To process subscription payments |
| Usage data | Pages visited, lessons completed, credits earned | To provide platform features and track progress |
| Community content | Messages, bot submissions, trade ideas you post | To operate the community features |
| Technical data | IP address, browser type, device type | For security and platform improvement |
We collect the minimum data necessary to operate the platform. We do not collect sensitive personal data such as financial account details, government IDs, or health information.
We use your data only for the following purposes:
We do not: sell your data, use it for advertising, share it with third parties for their marketing, or use it to make automated decisions that significantly affect you.
We share data only with trusted service providers necessary to operate the platform:
We do not share your personal data with any other third parties. We will disclose data if required by law or to protect the rights and safety of our users.
Your data is stored on secure servers within the European Union. We use industry-standard security measures including encryption in transit (HTTPS/TLS) and at rest.
We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required by law to retain it longer.
While we take security seriously, no system is 100% secure. Please use a strong password and notify us immediately if you suspect unauthorised access to your account.
We use only essential cookies necessary to operate the platform — session cookies to keep you logged in and security tokens. We do not use advertising cookies, tracking pixels, or third-party analytics cookies.
You can disable cookies in your browser settings but this may affect platform functionality, particularly login features.
Under GDPR you have the following rights regarding your personal data:
To exercise any of these rights, email us at hello@rawcoretrading.com. We will respond within 30 days. You also have the right to lodge a complaint with the Irish Data Protection Commission at dataprotection.ie.
RawCore Trading is not intended for users under the age of 18. We do not knowingly collect personal data from children. If you believe a child has registered, please contact us and we will delete their data immediately.
For any privacy-related questions or to exercise your rights:
We may update this policy from time to time. We will notify active members of significant changes via email. Continued use of the platform constitutes acceptance of the updated policy.